Tariffs
What we charge
These are the flat charges that do not depend on which handset you own. Anything that does depend on the model, such as a display, a battery or a charging port, is priced per device, and the booking form shows an indicative figure where our price list holds one for that model and fault. Where it does not, the form says so and the price is confirmed after inspection. What the work involves is on the services pages.
- All amounts are in rupees and exclude GST at 18% (SAC 998713).
- Pickup and delivery are included in the charge.
| Service | Charge | Notes |
|---|---|---|
| General service charge | Rs.300 | Free pickup and delivery included. |
| Software upgrade or flashing | Rs.250 | Free pickup and delivery included. |
| Data recovery | starts from Rs.500 | Final price depends on complexity. |
| Pattern unlock | Rs.300 | Performed without wiping your data. |
| Network unlock | starts from Rs.1000 | Varies by carrier and handset. |
| Remote online mobile support (1 year) | starts from Rs.499 | Annual membership, includes data-secure support. |
| Inspection / diagnostic charge | Rs.200 | Charged only if the device is beyond economical repair. |
| Facilitation charge (warranty calls) | Rs.100 | Applies when we route a repair through the brand warranty. |
If the repair does not go ahead
If a repair does not happen, one of two charges applies. This is the question we were asked most often, so it is spelt out rather than left in the table.
- Rs.200 if we inspect the device and find it beyond economical repair. That is the inspection charge, and the device comes back to you.
- Rs.300 if the device is repairable, we quote you, and you decide not to proceed.
Only one of the two ever applies, and only when no repair is carried out. If you go ahead with the repair, the inspection is not charged separately.
Finding the price for your handset
Start a repair booking and pick your brand, model and problem. The form shows the indicative price for that combination when we hold one, and says the price is confirmed after inspection when we do not. The FAQs cover warranty, payment and what happens to your data.